About Agent K: Your Columbus Tech Concierge
Hardware isn’t intuitive. Your tech should be.
Agent K is the premier source for custom built PCs, IT support, and technology education in the greater Columbus, Ohio area.
Agent K was created with the idea that building, maintaining, and troubleshooting your technology shouldn’t cost an arm and a leg or be delivered with a condescending or patronizing attitude. If you’re a gamer on the hunt for a dream machine, a business owner looking for a fleet of workstations, or an everyday consumer that just wants to get the most out of your technology, I’m here to help you use technology, not get used by it.
Meet Your Agent: Agent K
I’ve been working in Information Technology and Consumer Electronics since 2015. For over a decade, I’ve been on the front lines of tech support working as a Lead Technician for a national electronics retailer. In that time, I learned how easily clients can be oversold on hardware that’s incompatible or just “overkill” and under-serviced once it goes wrong.
Agent K is my opportunity to make a change and provide you with a better alternative.
Certified Know-How
My experience has been validated with a handful of industry standard certifications including:
* CompTIA A+: The benchmark for technical support and IT operational professionals.
* CompTIA Network+: Networking designed and maintenance of wired and wireless networks.
* CompTIA Security+: Proven ability to safeguard networks and devices from threats.
Not only have I built over 100 custom PCs from budget-friendly gaming starters to water-cooled enthusiast builds, but I also have the attention to detail and cable management skills that come from making a computer from the ground up. There’s a reason pre-built PCs have such a bad rap. When you work with me, I make your machine work for you.
Agent K’s Secret Identity: Teacher
When it comes down to it, what really separates Agent K from every other tech shop in Columbus is Communication.
I know it, because I’ve been there. Technology, for a lot of people, is extremely difficult and, frankly, intimidating. When I work with you, I don’t just fix the problem and run. I’m not an elitist computer nerd. I specialize in simplifying things. Breaking down a problem and explaining it to my customers in terms they understand.
We Teach: We take the time to make sure our clients understand their tech.
We Serve: We respect your budget and your data the same way we do our own.
We Price: We’re a locally owned independent. We don’t have big-box overhead, so you get big-box pricing without the big-box lousy experience.
Ready to Make the Call?
Whether you’re in the market for a custom gaming computer, a workstation refresh, or just someone to show you how to use your new laptop without making you feel dumb, Agent K is ready to serve. Over to you.
Mission Status: Standing by.